Quality & Environmental System
China Rare Earth Magnet Limited is a manufacturer and exporter of permanent magnet for years. Our leading products are rare earth neodymium magnets.Our magnetic materials and finished magnets are environment friendly and conform to Rohs, Reach requirements. Our related departments well control product quality in each link of production from raw material to finished products.
We carry out our internal inspection of the products of each order before shipment.
Inspection report and material demagnetization curve can be provided after completing inspection of magnets.
Buyers or users should check the product condition carefully when they receive custom permanent magnets.
Please contact us shortly in case there is a shortage problem or quality defect on the items (man-made damage by improper handling is excluded).
We will check and process customer's feedbacks accordingly,
(a.) To provide replacements or refund if there is a short in quantity.
(b.) To provide replacements if the defective items can’t be used.
(c.) To offer a certain discount for the defective ones if they can still be used.
(d.) To refund for the defective ones if the buyer doesn't want replacements.
If the buyers have feedback or requirements about the packaging, shipping or other issues about the current shipment, please feel free to let us know.
We will manage to provide solutions as well.